Shipping policy

Production 

All catnip has been grown from seed by us on our farm in an enclosed and controlled area. We water, hand-harvest & trim, line dry and package all micronip ourselves. We control every step of the process. Similar to microbrew, we are the producers and we are focused on very high quality in limited amounts.

Quality of Product

Superb level of quality with immense potency. Our product is pollinated by our northwest bumbles that we have actively spent resources to rehabilitate. 

Micronip  Yield

We have a limited amount of usual space (cleared previously) that we have our enclosure on. We produce a limited amount of our micronip each year. We will be harvesting in mid to late summer each year with new crops available starting in October. 

Location, Climate & Soil

We believe that the Kitsap Peninsula is the best place to grow with its amazing climate, abundance of natural resources and amazing soil. 

Packaging 

Our product is sold in a really cool  tin (no plastic bags ever) with packaging you can display.

Totally depends on your cats DNA and personality. Birdie has ignored it for a few days and then she will be tapping her tin for some. Some cats never respond to any nip whatsoever or some are not interested until they are older. Reach out to us if you have questions or concerns.

Reach out to us if you have a special request.

We currently ship within the US only.

We ship within 2 business days and will send you tracking information. In the event we have a weather situation, we will reach out notify each order.

We ship within 2 business days. If you have not received tracking by the 3rd business day, please reach out to us. If you experience anything other than delight from your purchase or had issues with your shipment, reach out immediately.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To start a return, you can contact us at attractsbees@gmail.com. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at attractsbees@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items (CATNIP and PLANTS are not returnable)

Certain types of items cannot be returned, like perishable goods (such as catnip, flowers, or plants)Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.If more than 15 business days have passed since we’ve approved your return, please contact us at attractsbees@gmail.com.